Shipping Policy

Please visit our help pages for answers to some of the most commonly asked questions.

Shipping Rates & Methods

We offer competitive and tiered shipping rates. Choose from our standard or expedited delivery options at checkout to get your sweet treats right when you need them.

Order Processing Times

All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Times

Delivery times depend on your location and the selected shipping method. Standard delivery usually takes 3-7 business days after processing.

Tracking Your Shipment

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your shipment's progress.

International Shipping

We ship to select countries worldwide. Please be aware that international shipments may be subject to customs duties, taxes, and regulations of the destination country.

Delivery Issues & Lost Packages

If your package is delayed, damaged, or marked as delivered but not received, please contact our support team immediately so we can help resolve the issue.

Undeliverable Packages

Packages returned to us due to an incorrect address or refusal of delivery may be subject to additional shipping fees for re-delivery or a partial refund.

In-Store Pickup

Skip the shipping fees! Choose the local pickup option at checkout and collect your order directly from our store once you receive the "Ready for Pickup" notification.